Anti-Spam and Email Policy

Separate communication purposes

Account, security, billing, verification, lead delivery, saved-search alerts and other requested service messages are managed separately from optional promotional campaigns.

Promotional consent

Campaign eligibility requires recorded promotional consent and no active unsubscribe, complaint, bounce or suppression. Imported or submitted email addresses are organized in the contact database but do not receive promotional consent automatically.

Unsubscribe and suppression

Campaigns include preference and unsubscribe tools. Recipients are rechecked immediately before sending. Bounces, complaints and administrator restrictions create suppression records that prevent later promotional delivery.

Questions and updates

Use the Trust & Support Centre for questions or case submissions. The current version and effective date appear on this page. These public documents provide platform rules and operational information and are not a substitute for advice from qualified legal, regulatory, financial or property professionals.