Privacy and Data Rights

Available requests

Depending on applicable law and context, you may request access, correction, deletion, portability, consent withdrawal, marketing opt-out or account closure. Use the secure privacy request form and identify the relevant email or account.

Identity and lawful limits

The platform may verify identity and authority before disclosing or changing information. Requests may be limited where retention is required for security, fraud prevention, transactions, disputes, legal obligations, freedom of expression or the rights of others.

Case handling

A permanent reference and target response date are created. Staff may request additional information, document partial completion or denial, and preserve an auditable decision summary.

Questions and updates

Use the Trust & Support Centre for questions or case submissions. The current version and effective date appear on this page. These public documents provide platform rules and operational information and are not a substitute for advice from qualified legal, regulatory, financial or property professionals.